Refund policy

RETURN & REFUND POLICY

ANZE pieces are handcrafted and made to order. For this reason, all sales are final and we do not accept returns or exchanges for change of mind.

If your item arrives damaged, defective, or incorrect, please contact us at anze.miami@gmail.com within 3 days of delivery and include photos of the item and packaging. We will review the issue and, when applicable, arrange a replacement or refund.

Please note that slight variations in handcrafted pieces are natural and are not considered defects.

Order cancellations may only be requested before production has started. Once production begins, the order cannot be cancelled.

This policy does not limit any rights you may have under applicable law.